Compare Customer Service Representatives & Interviewers, Except Eligibility and Loan District Of Columbia

Comparison Customer Service... Interviewers, Except...
Salary

View the mid-level salary in both your current job and your selected occupation. (Annual salaries apply to people who work full-time year-round.)

Customer Service Representatives $47,800
Interviewers, Except Eligibility and Loan $53,600
Similar skills & knowledge

These skills are commonly used in both your current job and your selected occupation.

Service Orientation
Looking for ways to help people.

Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.

Active Listening
Listening to others, not interrupting, and asking good questions.

Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

View Additional Similar Skills & Knowledge

Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Social Perceptiveness
Understanding people's reactions.

Time Management
Managing your time and the time of other people.

Speaking
Talking to others.

Writing
Writing things for co-workers or customers.

Reading Comprehension
Reading work-related information.

Hide Additional Similar Skills & Knowledge
skills & knowledge Gaps

These are areas where you might have skill gaps. People working in your selected job generally need higher levels in these skill and knowledge areas than people working in your current job.

Psychology Skills & Knowledge Gaps for Customer Service Representatives
Customer Service Representatives
Very Low
Psychology Skills & Knowledge Gaps for Interviewers, Except Eligibility and Loan
Interviewers, Except Eligibility and Loan
Medium

Psychology
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

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Administrative Skills & Knowledge Gaps for Customer Service Representatives
Customer Service Representatives
Medium
Administrative Skills & Knowledge Gaps for Interviewers, Except Eligibility and Loan
Interviewers, Except Eligibility and Loan
High

Administrative
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

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Computers and Electronics Skills & Knowledge Gaps for Customer Service Representatives
Customer Service Representatives
Medium
Computers and Electronics Skills & Knowledge Gaps for Interviewers, Except Eligibility and Loan
Interviewers, Except Eligibility and Loan
High

Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

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Typical Level Of Training

See how much education people typically have in your selected job, and then use the link to find training programs in your local area.

Typical level Of training for Customer Service Representatives
Customer Service Representatives

High school diploma or equivalent

Typical level Of training for Interviewers, Except Eligibility and Loan
Interviewers, Except Eligibility and Loan

High school diploma or equivalent

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Licensing

Many states require licenses for certain jobs. See if your selected occupation requires a license and if so, follow the link to find information for your state.

Licensing for Customer Service Representatives
Customer Service Representatives

No license found in District of Columbia

Licensing for Interviewers, Except Eligibility and Loan
Interviewers, Except Eligibility and Loan

No license found in District of Columbia

Certification

Certifications help you get ahead or qualify for different jobs. You usually have to pass a test to earn one, and then you can show employers that you have the skills and knowledge needed to do well on the job.

Certification for Customer Service Representatives
Customer Service Representatives

19 related certifications

Certification for Interviewers, Except Eligibility and Loan
Interviewers, Except Eligibility and Loan

0 related certifications